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1. Should we remove the 2 screws on the top cover of the item?
Support :

Yes!You should remove them as they are used to fasten the DVD mechanism for anti-shcok during the transportation.If you do not remove them,the unit can not read discs.

2. Should we remove the 2 screws on the top cover of the item?
Support :

Yes!You should remove them as they are used to fasten the DVD mechanism for anti-shcok during the transportation.If you do not remove them,the unit can not read discs.